SENIOR citizens from Hook are being asked to get involved with a travel review from one of the country’s biggest travel services.
National Express launched a search last week for travel-loving senior citizens to review its coach services in return for free travel.
The UK’s largest coach operator is looking to appoint a number of senior ‘travel ambassadors’, to help review and feed back on services in return for free coach trips around the UK.
Ambassadors will be able to take a complimentary coach journey of their choice every month, following which they are invited to feed back their experiences using a simple form.
They will then be asked to comment on different aspects of their journey and National Express will use the information to refine its customer experience.
The search begun on Friday, July 8, with the aim of having ambassadors travelling during the summer, so they can give their perspective on some of the top holiday destinations on National Express’ UK-wide coach network.
National Express UK Coach managing director Tom Stables said: “Customer engagement is absolutely key to continually improving our services and we’re really excited to once again launch a search for senior ambassadors.
“Our senior travellers are highly-valued and discerning customers making them the perfect group to sample our services and give us their feedback. We’re really looking forward to hearing from older customers from Hook who would like to get involved.”
National Express offers a senior citizens coach card, available to customers aged 60 and over, it gives users a third off all standard coach fares, including to airports, includes a dedicated seniors’ phone number and access to discounted third-party offers such as restaurants, hotels, and theatre trips.
If any readers wish to apply to become a senior ambassador National Express are asking them, in no more than 150 words, to explain why they would make a great travel ambassador. Entrants must be aged 60 and over and be willing to share their experiences online.
Interested parties should apply to: David Wrottesley, Ambassador Competition, National Express House, Mill Lane, Birmingham, B6 5DD.
For more details, visit nationalexpress.com or call the customer contact centre on 08717 818181.





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